Introductory Consultations
Service Description
The introductory consultations are designed to find out about your dogs routine, diet, body language, their dislikes and their favourite activities! All of the information you provide will contribute to the success of your dogs behaviour/training plan! Please note: this service must be carried out before behaviour and training consultations can commence. Your dogs' goals will be created between yourself and Charlotte in this session! If your dog is fearful of people your consultation may need to be via video call or have meet & greets at a small fee to build up trust between your dog and Charlotte!
Cancellation Policy
If your request to cancel is made within a 14-day period from the moment of purchase, you may be entitled to a refund, subject to the following conditions; If you cancel your booking within 48hours of the start time a £15 cancellation fee will be taken from the price paid. The remaining monies can be transferred to another session with the rest of the fee needed to be paid for another date and time agreed with us, or a refund of the remaining monies may be given upon request. If you cancel your booking within 24 hours of the start time a 50% cancellation fee will be taken from the price paid. The remaining 50% can be transferred to another session with the rest of the fee needed to be paid for another date and time agreed with us, or a refund of the remaining monies may be given upon request. If you cancel your booking within 1 hour of the start time there will be no refund and you will lose the full fee and will need to pay the full price for a new date and time. Sessions which have been booked and paid for will not be entitled to a refund after the 14- day period which started from the moment of purchase. If bookings are made through the online booking platform, refunds can take up to 14-days due to system processing times. See Terms and Conditions for more information.
Contact Details
07734119378
charlotte@fearfreebehaviour.com
Chadsmoor, Cannock, UK